Refund and Cancellation Policy

Last updated: 12 October 2026

This policy explains how cancellations and refunds work for digital products and services bought on ethicalfounder.in. It applies to every purchase made through our website, payment links and checkout, and it should be read together with our Service Purchase Terms and our general Terms and Conditions.

Digital products

Digital products, such as database access, templates and any downloadable or online-access content, are delivered instantly and cannot be returned once access is given. All digital product sales are final and are not refundable. Please read the product description before you buy, and write to us first if you have any question.

Services

For services such as automation, setup and SEO work, we explain the scope, timeline and terms to you before we take any payment. Refunds for services follow what was agreed with you at that time, along with this policy and our Terms and Conditions.

Intellectual property and reselling

All our digital products are the intellectual property of Ethical Founder. We created them and invested our time and money in them. Your purchase gives you a personal licence to use them. It does not give you the right to resell, share or redistribute them. If you would like to resell or distribute any of our products, please contact us first to obtain a reseller licence.

No refunds once payment is made

Every service we sell is a digital, time-based service. Our team starts planning and setting up your work as soon as your payment is confirmed. For that reason all payments are final. Once an order is paid, it cannot be cancelled and the amount paid is not refundable.

Please read the full description and price of the service on the Our Services page, and check the Pricing and GST Details page, before you place your order. If you have a question before buying, write to us first and we will answer it.

When we do refund

We refund only when the problem is on the payment side, and in these cases only:

You were charged more than once for the same order (duplicate payment). We refund the extra amount.
The money was deducted from your account but the order was not created or confirmed because of a technical failure.

If either of these happens, email us within 7 days at Admin@ethicalfounder.in or Ethicalfounder@zohomail.in with your name, the email address used at checkout, the date and amount of the payment, and the payment reference or a screenshot from your bank. After we verify the transaction, the refund goes back to the same payment method you used. Banks and payment providers usually take 5 to 7 working days to show the amount in your account.

Failed or pending payments

If your payment fails and the amount is deducted, it is normally returned automatically by your bank or payment provider within a few working days. If it is not returned, contact us with the details above and we will help you trace it.

Changes to an order

If you want to change details such as the business name, website address or contact details after paying, write to us at the same email addresses and we will update them for you as long as work on the service has not been completed. Services are sold one per order and cannot be swapped for a different service after payment.

How to reach us

Email Admin@ethicalfounder.in or Ethicalfounder@zohomail.in, or use the Contact page. Please include the email address you used at checkout so we can find your order quickly.